Easy Returns & Exchanges
Not completely satisfied? No problem! We offer hassle-free returns within 30 days of purchase.
How Returns Work
Initiate Return
Start your return online or contact customer service
Package Item
Pack the item in original packaging with all accessories
Ship Back
Use our prepaid return label or drop off at a location
Get Refund
Receive your refund within 5-7 business days
- Items in original condition with tags attached
- Unworn clothing and accessories
- Electronics in original packaging
- Home goods and decor items
- Books and media in sellable condition
- Personal care and hygiene products
- Customized or personalized items
- Perishable goods and food items
- Gift cards and digital downloads
- Items damaged by misuse
Standard Returns
Most items can be returned within 30 days
Premium Members
Extended return window for premium customers
Electronics
Extended warranty for electronic items
Original Payment Method
Refunds are processed to your original payment method within 5-7 business days.
Store Credit
Choose store credit for instant refunds and 10% bonus value on your return.
Gift Card Returns
Items purchased with gift cards are refunded as store credit or new gift cards.
Size Exchanges
Free size exchanges for clothing and shoes within 30 days of purchase.
Color Exchanges
Exchange for different colors of the same item at no additional cost.
Defective Items
Immediate replacement for defective items with expedited shipping at no charge.
Ready to Start a Return?
Have your order number ready and we'll guide you through the process.